Legal Notice

Last updated: 30 August 2026

Welcome to Fiord. By using our website or purchasing products from us, you agree to the terms set out below.

1. About Fiord

Brand: Fiord
Email: Fiordclothing@gmail.com

Fiord sells clothing and accessories, including caps, to customers in the United Kingdom and internationally.

2. Products

We make every effort to ensure that product descriptions, photographs, colours, sizes and prices displayed on our website are accurate.

Colours may appear slightly different depending on your device or screen.

All products are subject to availability. If we are unable to fulfil an order after it has been placed, we will contact you and provide an appropriate refund where required.

3. Orders and Payment

When you place an order, you are making an offer to purchase the product shown at the advertised price.

We reserve the right to cancel an order in circumstances including an obvious pricing error, stock availability issue, suspected fraudulent activity, or circumstances outside our reasonable control.

Payment must be completed at checkout unless otherwise agreed.

4. Shipping and Delivery

We ship from the United Kingdom to selected destinations.

Delivery times are estimates and are not guaranteed. Delays may occur due to postal services, customs processing, weather, strikes or other circumstances outside our reasonable control.

You are responsible for providing an accurate and complete delivery address.

For international orders, additional customs duties, taxes, import charges or handling fees may apply depending on the destination country. Unless stated otherwise at checkout, these charges are the responsibility of the customer.

5. International Orders

Customers purchasing from outside the United Kingdom are responsible for ensuring that the products they order can legally be imported into their country.

Fiord is not responsible for delays caused by customs authorities or for an order being refused or restricted by customs where the customer has not complied with the applicable import requirements.

6. Returns and Refunds

If you purchase from Fiord online, you may have a legal right to cancel your order within 14 days of receiving the goods, subject to applicable exceptions.

If you cancel under the applicable cancellation rules, you generally have a further 14 days to return the goods. We will process refunds in accordance with applicable consumer law.

Nothing in this Legal Notice limits or removes any statutory rights you have as a consumer.

If an item is faulty, damaged or not as described, please contact us at Fiordclothing@gmail.com as soon as possible so that we can resolve the issue.

7. Faulty or Incorrect Items

If you receive an item that is faulty, damaged or different from what you ordered, please contact Fiordclothing@gmail.com with your order number and, where appropriate, photographs of the issue.

We will assess the situation and provide the remedy required under applicable consumer law.

8. Liability

Fiord does not exclude or limit liability where doing so would be unlawful.

Nothing in these terms affects your statutory consumer rights, including your rights regarding goods that are faulty, not as described or not fit for purpose.

9. Intellectual Property

All Fiord branding, logos, photographs, graphics, product designs, text and other original content are owned by or licensed to Fiord unless otherwise stated.

You may not reproduce, copy, modify, distribute or commercially use Fiord content without our prior written permission.

10. Website Use

We aim to keep our website accurate and available, but we do not guarantee that the website will always be available, error-free or free from technical issues.

We may update, modify or temporarily suspend parts of the website where reasonably necessary.

11. Privacy

Any personal information provided when placing an order or contacting Fiord will be handled in accordance with our Privacy Policy and applicable data protection law.

12. Changes to This Notice

We may update this Legal Notice from time to time. The version displayed on our website at the relevant time will apply, subject to any legal rights that cannot be excluded.

13. Contact

For questions regarding orders, products, returns, shipping or this Legal Notice, please contact:

Fiord
Email: Fiordclothing@gmail.com